Home Owner Grant - move to electronic and penalty adjustment
1 - Move to electronic HOG only. We want to accept home owner grants online only starting in 2020 (we'll provide notice of this move on the 2019 tax notice). We're hoping that with a year's notice, and ensuring that we have online access available for residents at City Hall it will be a smooth transition. Has anyone else made this change recently? What was the general reception in your community?
2 - We considering reversing the penalty on late home owner grant (e.g. grants submitted between July 3 and September 1 in the current year); does anyone else follow this practice? If so, do you have an alternative tax collection scheme (bylaw) in place to support this?
Appreciate any feedback.
City of Colwood